Return Policy & Procedures
All returns are subject to a minimum restocking fee of 10% of the total transaction charge. Returns are processed in the order in which they are received.
Return processing may take up to 7 business days from the time your return is received. If you have a return that needs to be handled in an expeditious manner please contact our customer service department and we will do our best to try and accommodate you.
Returns that require a refund may take an additional 5-7 business days before a credit is applied to your Credit Card, PayPal or Alternative methods.
All returns must include all merchandise or services sold under the same order number and invoice. Please understand these orders are often sold as kit/ packages and we can not resell those items independently. We will therefore not accept partial order returns, regardless of the reason for return, unless specifically authorized by us in writing.
If you have any further questions regarding the content of these shipping and returns policies please contact us directly at firstname.lastname@example.org.